Privacy Policy

About this Privacy Policy

The purpose of this Privacy Policy is to inform the user (hereinafter, the "User") of the website uptimal.com (hereinafter, the "Website") about the collection and use of his/her personal data.

What is the company responsible for processing your data?

The company responsible for processing your data is Madtechers SLU (hereinafter, "Uptimal"), holder of Tax I.D. number B67619833, with corporate domicile in Viladomat, 208, Ático 1, 08029 Barcelona, Spain, and registered with the Commercial Register of Tarragona in Boletín Nº: 176, reference number 03061062020, sheet T-00055927, volume 03214, section 096 at 31/08/2020.

Access and/or use of the Website confers the condition of User, and implies acceptance of this Privacy Policy. The User may contact Uptimal in connection with this Privacy Policy at dataprotection@uptimal.com.

Why is Uptimal legitimized to process your data?

Uptimal processes the personal data of Users with a view to providing the services engaged through the Website. By accepting this Privacy Policy, the User provides his/her consent to said processing.

Uptimal takes the protection of your privacy and personal data very seriously. Your personal information is kept safely and treated with utmost care, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "General Data Protection Regulation" or "GDPR").

The legal bases used by Uptimal for the processing of the User’s data are: 1) the execution of a contractual relationship, and 2) the consent of Users to the processing of their personal data for the purposes specified in each case. The User may withdraw consent at any time by writing to dataprotection@uptimal.com.

What are the purposes of the processing of your personal data?

Under the provisions of the GDPR, your personal data will be processed for the following purposes: 1) to provide the services requested by the User on the Website, 2) to communicate and inform the User about the requests made, and 3) to deliver commercial communications and/or newsletters by email or equivalent means in connection with activities and promotions of interest to the User.

Users may revoke their consent in each commercial communication made available to them, and at any time by emailing dataprotection@uptimal.com.

Data preservation

The data collected by Uptimal will be kept during the full term of the service provision agreement entered by the parties, provided that the User does not request the prior suppression of said data. Subsequently, if necessary, Uptimal will keep the information blocked within the legally established deadlines. Data will be collected only for the purposes stated above and will not be processed in a way incompatible with them.

Veracity of the data provided by the Users

The User guarantees the veracity of the personal data supplied and undertakes to communicate to Uptimal any changes in said data. The User shall be responsible, in any event, for the veracity of the data supplied, and Uptimal reserves the right to exclude from the services any Users who may supply false data, without prejudice to any other actions under the law.

Users are advised to protect their data with utmost diligence using appropriate security tools. Uptimal will not be liable for any theft, unlawful amendment or loss of data.

How can I revoke my consent and exercise my rights?

Users are entitled to: 1) access their personal data, 2) request the rectification of inaccurate data, 3) request the erasure of their data, 4) request that processing be limited, 5) object to the processing, 6) request the portability of their data, and 7) not be subject to decisions based solely on automated processing.

To exercise these rights, Users must provide proof of identity to Uptimal. Users can exercise all these rights at dataprotection@uptimal.com, or by post mail to: Madtechers SLU, Viladomat, 208, Ático 1, 08029 Barcelona, Spain.

Users shall also be entitled to file a claim before the competent Supervisory Authority if they consider that their personal data have not been processed in accordance with applicable regulations.

Data security and preservation

Uptimal uses its best efforts to prevent your data from being used inadequately, and only authorized personnel have access to it. Uptimal keeps the security levels provided by applicable regulations and has implemented the technical means at its disposal to prevent loss, misuse, alteration, unauthorized access or theft of the data provided by Users, without prejudice to the fact that security measures on the Internet are not impregnable. Uptimal undertakes to maintain the secrecy and confidentiality of personal data as provided by applicable law.

Updates and changes in our Privacy Policy

Uptimal reserves the right to make amendments to this Privacy Policy, so please check it regularly. Any changes will be communicated to the User.

Links

This Website may include links to other websites. We are not responsible for any data processing performed by the holders of other websites. This Privacy Policy applies exclusively to information compiled on this Website.

Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact Uptimal at dataprotection@uptimal.com.